Privacy Policy

Last updated: March 15, 2024

Introduction

RentalBot respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share information when you use RentalBot to create, share, or complete direct bookings between hosts and guests.

RentalBot is not a marketplace. We provide infrastructure to support direct bookings once hosts and guests have already agreed to book.

Information We Collect

We collect only the information necessary to operate the service.

Information you provide

Depending on how you use RentalBot, we may collect:

Contact information

• Name
• Email address
• Phone number (optional)

Booking information

• Property name or description
• Booking dates
• Guest count
• Price and booking notes

Payment information

• Payment details are processed by our payment provider (Stripe)
• RentalBot does not store credit card numbers or bank account details

Information collected automatically

When you use RentalBot, we may automatically collect:

• IP address
• Device and browser type
• Basic usage data (pages visited, actions taken)
• Cookies or similar technologies for functionality and security

What We Do Not Collect

RentalBot does not collect or require:

• Government-issued identification
• Background checks
• Property verification documents
• Guest screening information

Hosts and guests remain responsible for their own agreements and verification processes.

How We Use Your Information

We use your information to:

• Create and manage booking links
• Process payments securely through Stripe
• Send booking confirmations and notifications
• Communicate important service-related messages
• Prevent fraud and misuse of the platform
• Improve reliability, performance, and usability

We do not sell personal information.

Information Sharing

We share information only when necessary to operate the service.

With hosts and guests

Booking details are shared between hosts and guests as required to complete a booking.

With service providers

We may share information with trusted service providers, including:

• Stripe (payment processing)
• Email and infrastructure providers

These providers are permitted to use data only to perform services on our behalf.

Legal requirements

We may disclose information if required by law or to protect the rights, safety, and security of RentalBot, its users, or others.

Data Retention

We retain personal information only as long as necessary to:

• Provide the service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your data, subject to legal and operational requirements.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Object to or restrict certain processing
• Receive a copy of your data

To exercise these rights, contact us at the email below.

Data Security

We implement reasonable technical and organizational safeguards to protect your information.

Payment information is handled exclusively by Stripe using industry-standard security practices.

No system is completely secure, but we work to protect your data against unauthorized access or misuse.

Cookies

RentalBot uses cookies and similar technologies to:

• Enable core functionality
• Improve performance and reliability
• Detect abuse and fraud

You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above.

Continued use of RentalBot after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@rentalbot.com